Privacy Policy

Last Updated: July 13, 2025

1. Introduction

Welcome to KindFlare (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. "Personal Information" means any information about an identifiable individual, as defined under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

a. Information You Provide Directly to Us:

• Account Information: Your name, email address, and password.
• Payment Information: We use a secure third-party processor (e.g., Stripe) and do not directly store your full credit card information.
• User Content: Information, documents, and data you voluntarily upload or generate. You control the Personal Information you include in your User Content.
• Communications: If you contact us, we collect your name, email, and the contents of your message.

b. Information We Collect Automatically:

• Usage Data: Information about how you interact with the Service, such as features used and pages visited.
• Device and Technical Data: Your IP address, browser type, and operating system to help diagnose technical problems.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and secure the Service.
• Process your payment transaction.
• Communicate with you for support and service updates.
• Improve the Service by analyzing usage patterns.
• Enforce our Terms of Service and comply with legal obligations.

4. How We Share and Disclose Information

We do not sell your Personal Information. We may share your information only with:

• Third-Party Service Providers: Such as our cloud hosting provider (Google Firebase) and payment processor, who perform services on our behalf.
• Legal Requirements: If required by law, subpoena, or to protect our rights.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to a successor entity.
• With Your Consent: For any other purpose with your explicit consent.

5. Data Storage and International Transfers

Your Personal Information is stored on the secure servers of Google Firebase, which may be located outside of Canada, including in the United States. By using the Service, you acknowledge and agree that your Personal Information may be transferred to and processed in a jurisdiction where privacy laws may differ from your own.

6. Data Security and Retention

Security: We employ commercially reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

Retention: We retain your Personal Information for as long as your account is active or as needed to provide the Service, and for a reasonable period thereafter to comply with legal obligations.

7. Your Privacy Rights

Under Canadian law, you have the right to:

• Access the Personal Information we hold about you.
• Correct any inaccurate or incomplete Personal Information.
• Withdraw your consent to our collection and use of your information, which you can do by deleting your account.

To exercise these rights, please contact us at the email address below.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and, where appropriate, by email.

10. Contact Us

If you have any questions about this Privacy Policy, please contact our Privacy Officer at kindflare@gmail.com.