Privacy Policy

Last Updated: July 13, 2025

1. Introduction

Welcome to KindFlare (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. "Personal Information" means any information about an identifiable individual, as defined under applicable privacy laws, including Canada’s PIPEDA, the European Union's GDPR, and the California Consumer Privacy Act (CCPA).

By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

a. Information You Provide Directly to Us:

• Authentication and Account Data: When you create an account, we use Google Firebase to authenticate and manage your identity. Through Firebase, we collect your name, email address, and username.
• Payment Information: We use a secure third-party processor (e.g., Stripe) and do not directly store your full credit card information.
• User Content: Information, documents, and data you voluntarily upload or generate. You control the Personal Information you include in your User Content.
• Communications: If you contact us, we collect your name, email, and the contents of your message.

b. Information We Collect Automatically:

To understand how our Service is used and to improve your experience, we use Google Analytics. Through this service, we automatically collect:

• Device Information: The type of device and operating system you use to access KindFlare.
• Location Data: General geographic location data derived from your connection.
• Usage Metrics: Your interactions with the platform, including specific search queries you enter while using the Service, features used, and pages visited.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and secure the Service.
• Process your payment transactions.
• Communicate with you for support and service updates.
• Improve the Service by analyzing search queries and usage patterns.
• Enforce our Terms of Service and comply with legal obligations.

4. How We Share and Disclose Information

We do not sell your Personal Information. We may share your information only with:

• Third-Party Service Providers: Such as Google Firebase (for database and authentication), Google Analytics (for usage tracking), and our payment processors, who perform services on our behalf.
• Legal Requirements: If required by law, subpoena, or to protect our rights.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to a successor entity.
• With Your Consent: For any other purpose with your explicit consent.

5. Data Storage and International Transfers

Your Personal Information is stored on the secure servers of Google Firebase, which may be located outside of your home country, including in the United States. By using the Service, you acknowledge and agree that your Personal Information may be transferred to and processed in jurisdictions where privacy laws may differ from your own.

6. Data Security and Retention

Security: We employ commercially reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

Retention: We retain your Personal Information for as long as your account is active or as needed to provide the Service, and for a reasonable period thereafter to comply with legal obligations.

7. Your Global Privacy Rights (GDPR, CCPA, & PIPEDA)

Depending on your location, you may have specific rights regarding your personal data under laws such as the GDPR (Europe), CCPA/CPRA (California), and PIPEDA (Canada). These rights generally include:

• Right to Access / Know: The right to request copies of your personal information and know exactly what data we collect (including specific search queries, location, and device data).
• Right to Correction: The right to request that we correct any inaccurate or incomplete information.
• Right to Deletion / Erasure: The right to request that we erase your personal data ("Right to be Forgotten"), under certain conditions.
• Right to Restrict Processing: The right to request that we limit the processing of your personal data.
• Right to Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.

California Residents (CCPA): We explicitly state that we do not sell your personal information to third parties. You have the right to request disclosure of our data collection and sharing practices, and the right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact our Privacy Officer at the email address below.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and, where appropriate, by email.

10. Contact Us

If you have any questions about this Privacy Policy, please contact our Privacy Officer at kindflare@gmail.com.