Help & Support

Welcome! We've gathered resources here to help you get the most out of KindFlare. If you can't find what you need, please don't hesitate to reach out.

How-To Video Guides

KindFlare Guide: Navigating the Post-Loss Survey and Checklist

When a loved one passes away, knowing exactly what to do next can be incredibly overwhelming. In this video, we walk through the KindFlare Post-Loss Plan—a tool specifically designed to give you clear, customized, step-by-step guidance when you need it most. Instead of guessing what administrative or legal steps to take, this video shows you how the platform builds a plan tailored to your specific situation.

KindFlare Guide: Managing Pre-Plans/Advanced Plans

Taking control of your digital legacy means keeping your information up to date and in the right hands. In this KindFlare tutorial, we walk through exactly how to set up both your standard Pre-Plan and your Advanced Plan, plus how to manage it over time. Whether you are setting up your own legacy or helping guide someone else through the process, this video has you covered.

KindFlare Guide: Exploring All Our Free Tools and Resources

Welcome to the ultimate walkthrough of KindFlare's free resources! In this video, we give you a complete tour of the open-access tools available on our platform, showing you how to navigate essential estate planning and support resources completely free of charge, including the Free Will Generator and our expert Blog.

KindFlare Guide: How to Share Your Pre-Plan with Your Executor

In this KindFlare tutorial, we walk through exactly how to share your completed pre-plan with your chosen executor. Building your digital legacy is the first step, but ensuring the right people can access it when it matters most is just as important. Learn how to generate your secure executor sharing link and send your unique access code.

KindFlare Guide: Using the Will Prep Tool

Meeting with an estate professional to draft a will can be overwhelming if you don't know what to expect. In this video, we walk through the KindFlare Will Prep tool—a guided questionnaire designed to help you get all your answers ready before you sit down with a professional to do a practice run.

Still Have Questions?

Our support team is happy to help. Send us an email and we'll get back to you as quickly as we can.

Contact us at:

kindflare@gmail.com

To help us resolve your issue faster, please include your username and a clear description of the problem.

Frequently Asked Questions

How do I reset my password?

You can reset your password by clicking the "Forgot Password?" link on the login page. An email with instructions will be sent to your registered email address.

Is my data secure with KindFlare?

Absolutely. We use industry-standard encryption for your data both in transit and at rest. Your privacy and security are our highest priority. For more details, please see our Privacy Policy.

How can I provide feedback or suggest a new feature?

We love hearing from our users! If you have any feedback or ideas for new features, please send them to our support email. We read every suggestion to help improve KindFlare for everyone.